Can't Connect Your Pamu Slide 2

Note: Please contact out customer service first, they will guide you find out the issue and help to deal with it.
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Step 1
First of all, Disconnect earbuds with your device, then put earbuds into charging case and make sure they have power.

Step 2
Take out earbuds and power on (Automatically on when taking out, prompt “power on”)

Step 3
There is a reset button positioned in the earbud, as shown below, please use a needle-like tool to insert into the small hole and press for 5 seconds until the LED flashes red and blue simultaneously, then clear successful. Same operation for both earbuds. 

Step 4
Tap twice on the earbuds after clear pairing and the LED flashes quickly in alternative red and blue. Observe LED indications when repairing successful: Master earbud flash slowly in alternative red and blue, Sub earbud flash slowly in blue.

Step 5
If not success repeat Step 1 to Step 4. In case the earbuds happen with no sound or repeated failed connection, please repair it follow above steps.