Privacy Policy

This privacy policy applies to certain information, as defined below, that padmate international limited, collects through websites, products, and applications etc. Your privacy is important to us. Please read this privacy policy to learn about the information that padmate collects from you and how padmate uses that information.

> General privacy policy

Padmate supports the protection of consumer privacy on the Internet and the principles of disclosure and fair information practices. Padmate respects your privacy choices as priority. If you share personal information with Padmate , the information will be treated according to this policy. Padmate encourages you to read this privacy policy and those of all web sites you visit. Below is a summary of Padmate 's online privacy policy including types and uses of personal information provided to Padmate . This privacy policy explains how Padmate processes your personal information and what your rights are in relation to Padmate ’s collection, processing and retention of your personal data. Please note, if you have received a specific privacy notice from Padmate , you will find specific details related to the solution you are using.

> Legal Basis for the Processing of Personal Information

If you are located in the European Economic Area (“EEA”), our processing of your personal information will be based on the following: To the extent that we obtain your consent for the processing of your personal information such processing will be justified pursuant to Article 6(1) lit. (a) of the General Data Protection Regulation (EU) 2016/679 (“GDPR”). If the processing of your personal information is necessary for the performance of a contract between you and us or for taking pre-contractual steps upon your request, such processing will be based on GDPR Article 6(1) lit. (b). Where the processing is necessary for us to comply with a legal obligation, we will process your personal information on basis of GDPR Article 6(1) lit. (c), and where the processing is necessary for the purposes of our legitimate interests, such processing will be made in accordance with GDPR Article 6(1) lit. (f). Please note that where you have given your consent to the processing of your personal information you may withdraw your consent, for example by sending an e-mail to at any time which withdrawal will not affect the lawfulness of any processing previously made on basis of your consent.

> What information do we collect?

To identify you, either directly or in combination with other information that we possess. Your personal data may include, for example, your name, your contact details, information relating to purchases or information on how you use our websites and apps or how you interact with us. We collect personal data from you, for example, when you use our websites, apps or services or contact us.
Padmate does not intentionally collect personal data from anyone under the age of 16. Nor do we entice children to divulge any personal data, by means of special prizes or games. Padmate web site visitors must be at least 18 years old to participate in any Padmate -sponsored online contests or giveaways. Padmate encourages parents to actively participate in their children’s Internet experience. If Padmate learns that the company has obtained personal data pertaining to a child under the age of 16, the information will be deleted from the database.

> Personal data collecting

Personal data is collected either directly from you, such as through the product registration process, the employee application process or other processes where you allow Padmate to collect, process and store your information, or data is collected from you via partner entities or subsidiaries where you have provided them with consent. E.g. when ordering products on, the payment process is done by a 3rd party specialized in these transactions. Only data used to forward to you the products you paid for is forwarded to us. Personal data could also be collected from third parties which may include INS and Facebook. Finally, data could be collected without your knowledge, such as device-specific information (your mobile device’s unique device ID or Laptop ID, the type of device you use, the IP address of your device, Bluetooth name, Bluetooth MAC address and your operating system). The purpose of collecting this last category is to optimize headset sound as well as to provide you with the best possible user experience when visiting our sites.

> Recipients of personal data

Padmate will generally limit sharing your personal data and always only to the extent necessary. Under no circumstances will Padmate sell your personal information; sharing your information will take place on a need-to-know basis only and only to fulfil the above-mentioned purposes. However, we might share your personal information with suppliers, business partners and vendors that we work with to assist our business (meaning service providers, technical support, supply services, and financial institutions); other collaborators (such as internet providers); group entities; and/or public authorities.
Certain business partners and vendors process personal information on behalf of Padmate and may only process your personal data in accordance with the instructions given by Padmate and in compliance with this privacy policy and any other appropriate confidentiality and security measures. These third parties may not process your personal data for their own purposes. To the extent Padmate discloses or transfers your personal data to these third parties who may use your personal data for their own purposes, such disclosure or transfer will only take place if it is in accordance with applicable law or with prior consent obtained from you.

> Transfer to countries outside the EU/EEA

Padmate is a division of Harda Group, our business is throughout the world. Padmate processes personal information on own servers around the world and use the same IT services across the entire Group, so Padmate may process your personal information on IT services located outside the country where you live and outside of Europe. If we transfer personal data to countries outside the EU/EEA, the transfers will only take place for the specific purposes mentioned above, and we will always ensure that appropriate safeguards are in place for such transfer as set out below, either: (a) If the country/countries has/have been deemed by the European Commission to have an adequate level of protection of personal data, or uses EU-US Privacy Shield certified organisations; or (b) If the country/countries has/have not been deemed by the European Commission to have an adequate level of protection of personal data, Padmate will provide appropriate safeguards for the transfer, either through the use of "Model Contracts for the Transfer of Personal Data to Third Countries", as published by the European Commission, or any other contractual agreement approved by the competent authorities. You may obtain more information about the contract/agreement by contacting us.

> Personal Data Protection

We implement a variety of security measures to maintain the safety of your information when you place an order or enter, submit, or access your information. We offer the use of a secure server. All supplied personally identifiable payment information is transmitted via Secure Socket Layer (SSL) technology. After a transaction, your credit card information will not be stored on our servers.

> Retention policy

Your personal information will be stored for as long as it is necessary to fulfil the purposes described above and comply with minimum retention periods under applicable law. In general, this means we keep data for a minimum time and data will be deleted when no longer necessary under the purpose for which it was collected.

> Your Rights

We take reasonable steps to ensure that your personal information is accurate, complete, and up to date. You have the right to access, correct, or delete the personal information that we collect. You are also entitled to restrict or object, at any time, to the further processing of your personal information. You have the right to receive your personal information in a structured and standard format and, where technically feasible, the right to have your personal information transmitted directly to a third party. You may lodge a complaint with the competent data protection authority regarding the processing of your personal information.
To protect the privacy and the security of your personal information, we may request information from you to enable us to confirm your identity and right to access such information, as well as to search for and provide you with the personal information we maintain. There are instances where applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal information that we maintain.

> Exercising your rights

You may send us an e-mail to to exercise your rights. We will respond to your request in a reasonable time frame. We will take all reasonable steps to ensure that your personal data is correct and up to date. 

> Security measures

Padmate is very committed to protecting your data from unauthorized access to or unauthorized alteration, disclosure or destruction of information in our possession. In particular, when you register your device we encrypt data communication using SSL, and we review our information collection, storage and processing practices, including physical security measures, to guard against unauthorized access to systems. We also restrict access to personal information to Padmate employees, contractors and agents who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations and may be disciplined or dismissed if they fail to meet these obligations.

> Changes to the privacy policy

Padmate reserves the right to revise and update this Privacy Policy from time to time. All changes are effective immediately when we post them, as dated above, and apply to the Services thereafter. Your continued use of the Services after the time the changes are posted will indicate your acceptance of those revised changes, so please check this Privacy Policy periodically for updates.

> Disclaimer

The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Padmate is under licence.