Site-wide 20% off code: BLFD88 (does not apply on PaMu Slide Mini, PaMu Slide, PaMu Quiet)

One-Year Warranty

It starts from the date of your purchase. Any quality problems, the customer may ask for exchange or refund. If non-quality issues will not be refunded or replaced.

FAQs:

1. What isn’t covered by the warranty?

  • Improperly operated devices
  • Lost or stolen products
  • Purchases made over 12 months ago (unless otherwise stated)
  • Non-quality-related issues
  • Free products

2. When does the warranty begin?

  • It begins the day you place your order.

3. How do I claim the warranty?

  • If you believe the item is defective and under warranty, please contact us at service@padmate.cn

4. Will the warranty be renewed if my product is replaced?

  • The warranty continues from the date of your original purchase. It won’t be renewed after a replacement has been provided.
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