Why Buy From the Official Padmate Online Store?

Free shipping over $99

lifetime support

30-day Return / Exchange

*Please note that these services are only provided to products purchased directly from padmate-tech.com. We do not provide services to products purchased from other stores / retailors.

One year Warranty

All products (exclude clearance sale products) come with a 1-year warranty from the date of purchase. This warranty covers any defects in material or workmanship under normal use. If you experience any issues with your product within the warranty period, please contact us at service@padmate.cn for assistance.

Additional Notes

What isn’t covered by the warranty?
  • Improperly operated devices
  • Lost or stolen products
  • Purchases made over 12 months ago (unless otherwise stated)
  • Non-quality-related issues
  • Free products & Clearance sale products
When does the warranty begin?

It begins the day you place your order.

Will the warranty be renewed if my product is replaced?

The warranty continues from the date of your original purchase. It won’t be renewed after a replacement has been provided.