FAQS - Pamu Scroll Panda

Touch Button | Left Ear | Right Ear |
---|---|---|
In ear / Out of ear / Click on the touch button | Play / Pause | Play / Pause |
Click on the touch button (incoming call status) | Incoming call / Hang up | Incoming call / Hang up |
Double click on the touch button (incoming call status) | Call rejection | Call rejection |
Double click | Previous track | Next track |
Slide up/down | Volume+/- | Volume+/- |
Press and hold | Call Voice Assistant (SIRI) | ANC mode switch |
Pamu Scroll Panda is equipped with Type-C charging availability.
Pamu Scroll Panda earbuds deliver 6 hours of continuous playback on a full charge, with extra 3-time full charges provided from the charging case, that’s 24 hours of battery life.
Pamu Scroll Panda can be connected to computers that support Bluetooth availability, it may not be connected to some computer that has Bluetooth compatibility problems.
Pamu Scroll Panda supports dual-track.
After connected with devices, you can activate voice assistant(such as Siri, etc.) by tapping and holding the touching area on the left earbud or customize the function keys in the APP when not having calls.
Yes, Pamu Scroll Panda can be connected to Android or IOS.
It is the same as pick up the normal phone call.
Yes, the earbuds will turn off after 5 minutes. Press and hold the touch button for 6s to turn on the earbuds.
Pamu Scroll Panda left and right earbuds are marked with L and R respectively. Please pay attention to the matching when using. Pamu Scroll Panda supports the binaural simultaneous transmission technology, either earbud can be used individually.
Auricles may vary from person to person, and we offer 4 different sizes of ear tips so that you will find the best suitable ones for maximized noise cancellation and wearing comforts. It is recommended that you try on each size to make sure it securely fits in your ears. M-sized ones are pre-installed.
Pamu Scroll Panda left and right earbuds are marked with L and R, please make sure to wear the right and left earbuds correctly, and adjust the position of earbuds after entering the ear, so that the earbuds can comfortably fit your ear. We provide 4 pairs of earplugs of different sizes, it is recommended to try on the earplugs of each size, and choose the ones suitable for the size of your ear.
Pamu Scroll Panda uses advanced Bluetooth chips and binaural simultaneous transmission technology, the voice latency is ultra-low. So it supports the gaming mode. You can set gaming mode in Pamu App.
Use the standard Type-C cable to plug the charging case into a USB power source or a certified charger. It takes approximately 1.5 hours fully charge the charging case.The earbuds can be charged by putting them in the charging case, It takes approximately 1.5 hours fully charge earbuds.
Note: uncertified chargers may take longer than that.
Yes! Pamu Scroll Panda is sweat and water resistance (IPX4) for most casual life workouts. Swimming or diving is not supported.
To update the firmware on your Pamu device using Pamu APP, follow these guidelines. When a new firmware version is available, you will receive auto notice if notifications are allowed in your APP.
Requirement to upgrade:
1. You have downloaded and installed Pamu APP.
2. Make sure your earbuds are paired with your smartphone.
3. Both earbuds are fully charged.
Steps to upgrade:
1. Take out both earphones and confirm that the earphone is successfully connected to the mobile phone.
2. Open the APP, connect the earbud you need to upgrade by adding a device
3. After the connection is successful, enter the upgrade page and click firmware update > update. The update takes about 5 minutes. Please wait patiently.
4. Please follow the same steps to upgrade the other earbud.
To get a better user experience, please make both earbuds should be on the same firmware version.

Pamu Scroll Panda uses an in-ear light sensor that plays when in the ear and away from the ear during use, do not block the sensor area with your hands to avoid misoperation conditions.
With Pamu APP, you can choose from the voice enhancement mode, which has high and low two options.
Pamu Scroll Panda supports 6 EQs (Pop/Normal/Vocal/Rock/Jazz/Classic) with Pamu APP .
If you have other questions, please contact us by service@padmate.cn